What we collect

When you submit a tour request or contact us, you share details such as your name, email, phone number, preferred date, and any notes about your group or accessibility needs. We use this information to respond and coordinate your request.

How we use it

• Request coordination: to confirm timing, meeting coordination, and guest count details.
• Customer support: to answer questions and follow up when we need clarification.
• Updates: to send confirmation messages and helpful pre-experience guidance.

Your choices

If you choose to receive email updates, you can stop them at any time using the unsubscribe option in the emails we send.

Keeping it secure

We use reasonable safeguards designed to protect request details from unauthorized access.

Contact

Questions about this notice or how we handle request information? Send us a message through our support page and we’ll help.

Contact support →